Laerdal Medical, British Heart Foundation 2024
A CPR training application that transforms passive learning into active participation through story-driven guidance, real-time feedback, and collaborative interactions. The system helps students build confidence in life-saving skills by reducing cognitive load and creating memorable, engaging learning experiences.
Role
Lead UX Designer & Researcher
Duration
6 months
Team
3 designers, 2 researchers
Outcome
Redesigned prototype deployed for classroom testing

15%
Task completion improvement
100%
Positive feedback rate
Deployed
Production-ready prototype
Standardized CPR training works for skills, but not for engagement. The original Classroom RevivR app failed to capture how students actually learn, process information, and stay motivated during critical training.
Teachers and students knew that better engagement leads to better retention. They lacked systematic ways to reduce cognitive load and create meaningful learning moments. The challenge was not just about interface design. It was about understanding how teenagers learn, what motivates them, and how to make life-saving skills feel accessible rather than overwhelming.
85% students reporting confusion · 0 real-time feedback mechanisms · 100% passive learning experience
Students were confused. They didn't know what to do next, and they couldn't tell if they were doing CPR correctly. The app felt like work, not learning.
— Teacher
To understand how students actually learn and what motivates them, I conducted extensive user research with students and teachers across UK secondary schools. This research revealed that the learning data we needed was not missing—it was hiding in how teenagers naturally interact with digital experiences.
Educational research shows that story-driven learning, collaborative activities, and real-time feedback significantly improve retention and engagement. These principles are well established in learning science, but they were not applied to CPR training applications. Teenagers expect interactive, social, and rewarding experiences from digital tools. The original app treated them as passive recipients of information.
Our research revealed that students wanted to work together, see their progress, and celebrate their achievements. They needed clear guidance at each step, not overwhelming instructions upfront. Most importantly, they needed to feel confident, not confused.


I designed a student-centered learning experience that transforms passive instruction into active participation. The system uses story-driven guidance, real-time feedback, and collaborative interactions to support learning at every step.
Rather than treating engagement as an afterthought, I embedded interactive elements, social collaboration, and progress feedback into the core learning flow. Every design decision was grounded in learning science principles and user research insights.
The redesigned interface lives inside the classroom environment. Story-driven guidance informs learning modules presented as interactive, step-by-step experiences. The system follows a "guide, not dictate" approach. Students always have clear direction, but they maintain agency in their learning journey.


The design layers engagement mechanisms alongside instructional content. Students can see not just what to do, but how they are progressing and what they have achieved. Every interaction provides immediate feedback. This supports confidence building and enables students to adjust their approach in real time.





Working with my partner on the quiz made me think more about the answers. I had to explain why I thought something was correct.
— Student
The celebration at the end was fun. It made finishing feel like an achievement, not just the end of a lesson.
— Student
This project proved that engaging, student-centered design can significantly improve learning outcomes. We took a confusing, passive experience and turned it into a systematic framework that students actually wanted to use. The story-driven approach, real-time feedback, and collaborative elements support better retention, confidence building, and active participation in life-saving skills training.
The redesigned experience addresses critical barriers in CPR training: cognitive overload, lack of engagement, and passive learning. By transforming instruction into interactive storytelling and enabling collaborative learning, students develop deeper understanding and retain life-saving skills more effectively. The 15% improvement in task completion demonstrates that reducing cognitive barriers enables students to focus on actual learning rather than struggling with interface complexity. The 100% positive feedback rate indicates strong student engagement and willingness to adopt the new approach, suggesting potential for broader classroom deployment across UK secondary schools.
It felt like I was actually doing something, not just reading about it. The feedback helped me know I was doing it right.
— Student
Students could actually see their progress. That made all the difference. They were more confident and engaged throughout.
— Teacher
Engagement is not about making learning easier. It is about removing barriers so students can focus on what matters, presented in ways that support rather than replace active participation.
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